Refund and Return Policy

We are committed to ensuring transparency and trust in all our interactions with donors, sponsors, participants, and other stakeholders.

Last updated: December 20, 2024

ATMA VANI WELFARE SOCIETY (“us”, “we”, or “our”) operates the Atma Vani website (the “Service”).

This Refunds and Returns Policy outlines the conditions under which refunds may be provided and the procedures for requesting them. Please review this policy carefully.

1.  Sponsorships

  • Non-Refundable Policy:
    Donations and sponsorships made to us are considered voluntary contributions to support our initiatives, events, and activities. As such, they are non-refundable once processed.
  • Exceptional Circumstances:
    Refund requests may be considered in exceptional cases, such as duplicate payments or errors in the transaction. These will be evaluated on a case-by-case basis.
  • How to Request a Refund:
    If you believe a refund is warranted due to an exceptional circumstance, please contact us at atmavani2005@gmail.com with the details of your transaction, including proof of payment.

2. Event Fees and Registrations

  • Cancellation by us:
    If we cancel an event for any reason, we will provide a full refund of any registration or participation fees paid. Alternatively, participants may choose to apply the fee toward a future event organized by us.
  • Cancellation by Participants:
    If a participant cancels their registration:
    • More than 15 days before the event: A full refund will be provided, minus any processing fees.
    • Between 7 to 15 days before the event: A 50% refund will be provided, minus any processing fees.
    • Less than 7 days before the event: No refund will be provided.
  • How to Request a Refund for Event Fees:
    To request a refund for event fees, please email atmavani2005@gmail.com with your registration details and reason for cancellation. Refunds will be credited within 7-10 business days after approval.

3. Timeline for Refund Processing

Refunds, once approved, will be credited within 7-10 business days. The amount will be credited back to the original payment method. Processing times may vary depending on your payment provider.

4. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise any of your rights, please contact us:

ATMA VANI WELFARE SOCIETY
Email: atmavani2005@gmail.com
Phone: +91-9335317527
Address: 10/45, Barra- 6, Kanpur- 208027 Uttar Pradesh (India)

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